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GDPR

1. How your privacy is protected

Since the company Ajnfach Woodworks, s.r.o. is concerned with the protection of personal data of customers, it approaches its collection responsibly and in accordance with regulations on personal data protection. This document describes which personal data is obtained when visiting and using www.ajnfach.com services, for what purpose this data is used and what are the other conditions of its processing.

2. General information for visiting www.ajnfach.com

SSL – the customer's personal data is transmitted securely thanks to encryption. The SSL (Secure Socket Layer) coding system is used. The website, as well as other personal data processing systems, are secured by appropriate technical and organizational measures against loss, destruction, alteration and further dissemination of data by unauthorized persons.

Web hosting, operated by spol. Sicher s.r.o. uses certified cloud solutions according to the GDPR directive, including ISO 9001:2016, ISO 270014:2014 certificates.

3. Monitoring of visited pages

In order to process statistical data on the use of the offer in the e-shop and the pages visited, Google Analytics services from Google are used, which is certified for the protection of personal data in the area of ​​monitoring web traffic.

4. Data collected due to site traffic

During a visit to www.ajnfach.com, the following data provided by the browser is collected and evaluated through the embedded code:

  • request (name of the required data file) (e.g. www.príklad.sk/index.html)
  • browser type and version (e.g. Opera 5.0)
  • browser language (e.g. Slovak)
  • operating system used (e.g. Windows 7)
  • browser window resolution
  • screen resolution
  • JavaScript activation
  • enable/disable Java
  • enabling/disabling cookies
  • Referrer URL (previously visited page)
  • IP address
  • access time
  • clicks

To optimize the information on the page, the Hotjar tool is used, thanks to which we can see on the heat map which data are of interest to users and which are not. As part of this external service, specific activities on the web are not attributed to users, all data is anonymous.

5. Cookies

In several places of the e-shop www.ajnfach.com , the so-called cookies. They are small text files that are stored on the computer and the browser allows their storage. Cookies cannot be assigned to a specific person and do not contain any personal data. The connection of this data with other sources of data about the customer is carried out only on the condition that the customer has given explicit consent on the website www.ajnfach.com

Acceptance of cookies is not a necessary requirement for allowing access to the e-shop. However, the customer is warned that the functions of the shopping cart and the ordering of products are only possible under the assumption of active technical cookies, which are necessary due to the functionality of the e-shop www.ajnfach.com. The data obtained from the use of these cookies are used exclusively for the technical security of the purchase and are deleted after a few days.

The most frequently used cookies are temporary cookies (so-called session cookies), which will be deleted after the end of the browser session. In addition, there are also long-term cookies (so-called persistent cookies), which can be used to recognize the visitor. Cookies do not cause any damage to the computer and do not contain any viruses.

The following cookies are primarily used:

  • purely technical cookies that are necessary for the functionality of the e-shop and for optimal display for the customer (e.g. login function, lifetime: 10 days; functionality of the shopping cart, lifetime: 10 days; last viewed products, lifetime: 10 days) [name of shop]

The pages of www.ajnfach.com also contain links and integrated content from other websites. Therefore, cookies may be created during the use of the website, which are not subject to the control of Sicher s.r.o. This is the case, for example, if the viewed website uses a tool for analysis or marketing automation from a third party (e.g. tools from Google, Facebook or Glami) or displays content third-party websites, e.g. YouTube. This results in the acceptance of cookies from these third-party services. The company Sicher s.r.o. cannot have control over the storage or access to these cookie files. If the customer wants to know how these third parties use them, read the privacy policy and cookie policy of their services.

In the browser settings, it is possible to determine whether cookies can be used or not. If, as a customer, you do not wish to be tracked exclusively on www.ajnfach.com, it is possible to express your disapproval (see point I. a) tracking of visited pages.

6. Acquisition, processing and use of personal data

Contact information

The operator of information systems in which personal data of customers is processed is:

Sicher s.r.o., Panská 15, 811 01, Bratislava

Categories of personal data

Depending on which services you use, we collect necessary information to provide them.

If the customer makes a purchase on the website www.ajnfach.com, the following data is collected to process the order:

  • Name and surname, e-mail address, postal address, billing address, telephone number, language, IP address

The customer's personal data may be provided to a third party if this is necessary for the fulfillment of his orders and the proper fulfillment of the purchase contract. The email address serves as a means of communication. Confirmation of the order, as well as information on the progress of the delivery of the goods, will be sent to the specified email address. As part of the processing of the order and fulfillment of the purchase contract, the customer's data may be provided to the contractual logistics service provider. The data can be used by service providers exclusively for the purpose of fulfilling the purchase contract. The company Sicher processes personal data only for the duration of the purpose for which it was obtained.

If the customer registers for future purchases on the website www.ajnfach.com , the following information is required:

  • First and last name, e-mail address, postal address, billing address, telephone number.

If the customer orders a newsletter subscription:

  • e-mail address, authorization status via the sent activation link, IP address

If the customer no longer wishes to receive newsletters, they can be unsubscribed at any time. Just click on the link in the footer of each such email or contact customer support.

7. Form data

On the website www.ajnfach.com, it is possible to use some forms to transfer data to Sicher, such as a question for a seller. If it is not personal data, these data will be stored in the fields of the form and statistically evaluated.

8. Log files

Every time you access the website www.ajnfach.com, usage data transmitted by the customer's internet browser is stored in log files, so-called Server Logfiles. Data sentences stored in this way contain the following data: date and time of access, URL address of the page, IP address, previous URL address (so-called referrer), amount of transferred data, as well as the User Agent transferred by the browser (possibly the type and version of the browser and the operating system used ).

"Ajnfach" solid furniture is not suitable for exterior use (if the supplier does not declare the possibility of exterior use for a specific piece of goods. In this case, it is an individually treated product based on an agreement with the buyer) and for its full functionality it must be placed indoors with a temperature of in the range of 10 - 30°C and air humidity in the range of 35 - 70%.

9. Disagreement with the use of data

Everyone has the right to revoke their consent to data processing at any time with effect for the future. You can unsubscribe from the newsletter via the link in the footer of each of them. Withdrawal of consent does not affect the legality of data processing carried out on the basis of this consent prior to its withdrawal.

In addition, the stored personal data will be deleted if the customer decides to withdraw his consent, if the data processed for the purpose of achieving a certain purpose is no longer necessary or if the storage is impermissible for any legal reasons.

10. Right to information and other rights of affected persons

The customer has the right to free information regarding the processing of stored data. Provided that the requirements laid down in generally binding legal regulations are complied with, he also has (i) the right to access his personal data, (ii) the right to correct incorrect personal data, (iii) the right to limit (block) the processing of personal data, (iv) the right to object to the processing of personal data processed for direct marketing purposes, (v) the right to delete personal data, especially if they are no longer necessary for the purposes for which they were obtained or otherwise processed or if the customer has withdrawn his consent to their processing and if there is no other the legal basis for processing, or if the personal data was processed illegally.

From the date of entry into force of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (ie from 25 May 2018), you have fulfillment of the specified conditions and the right to data portability, i.e. you have the right to obtain your personal data, which you voluntarily provided to us in electronic form based on your consent, in a structured, commonly used and machine-readable format, and in this context you can request the right to transfer these data to the other operator, as long as such transfer is technically possible (right to data portability).

In case of questions about data protection, customers can contact Sicher customer support at any time.

It is possible to do so by e-mail čilem@ajnfach.com , or by post at Sicher s.r.o. P anská 15, 811 01 Bratislava or by phone at the number: +421 918 136 164. In the event that the customer claims against Sicher, s.r.o. some of the rights of the data subject pursuant to the legal regulations governing the protection of personal data and it is not possible to verify the identity of the applicant from the customer's request, or in the event that there are legitimate doubts regarding the identity of the person making the request, Sicher reserves the right to ask that person to provide additional information necessary to confirm the identity of the person making the request.

As a data subject, the customer has the right to file a complaint with the supervisory authority, which is the Office for the Protection of Personal Data of the Slovak Republic, with headquarters at Hraničná 12, 820 07 Bratislava, if he suspects that the customer's personal data is being processed in violation of applicable legislation.

The services provided within www.ajnfach.com, for which the consent of the person concerned is required according to these General Terms and Conditions, are not intended directly for persons under the age of 18.